BrowseReporter - FAQ's

General Questions
1	What is BrowseReporter?

2	Which operating systems does BrowseReporter support?

3	Which browsers does BrowseReporter support?

4	What are the limitations of the trial?

5	Does BrowseReporter work with Terminal Services?

Installation Help
1	Does the BrowseReporter Server or Console need to be installed onto a Server?

2	How do I install all Components of BrowseReporter onto a Single PC - Standalone/Home user?

3	I have lots of machines and can't go to each one to install the BrowseReporter Client. How do I deploy the Client?

4	Why does the Remote Client Installer return the error messages Access Denied or RPC server is unavailable?

Troubleshooting
1	Why can't I see the Client Computer and its User in the Console window after installation?

2	I forgot the BRClient password. Can the password be renewed?

3	I am unable to generate any reports?

Functionality Queries
1	How is the URL data affected, when I delete a PC/User?

2	How can I view the IP address of a PC?

3	Can I generate a report for specific PCs/Users?

4	Can I generate a report for a particular time interval?

5	Can I Export/Save a Report? What formats can the reports be exported to?

6	How do I exclude specific websites from showing up on the reports?

7	How can I delete the URLs visited? Is it possible to delete the URLs for a specific Time and PC/Users?

8	How can I change the Upload Schedule?

9	Can I uninstall/stop a BRClient Remotely from console?

10	How can I restrict an unauthorized use of the BrowseReporter Console?

11	Is it possible to get a list of common Advertisement links that can be added to the Excluded list?

Vista
1	Does BrowseReporter support Windows Vista?

2	When performing a Remote Client Install on to a Windows Vista machine, I keep receiving the error 'Unable to connect!'

3	The command to bring up the local Client configuration interface brings up an error regarding Interactive Services - how do I access it?

4	Windows Vista brings up warnings about accessing my computer during the BrowseReporter installation - why?

5	There are no reports for Bandwidth on my Vista computers

Uninstall Help
1	How can I uninstall the BrowseReporter Client?

2	How can I uninstall the BrowseReporter Console?

3	How can I uninstall the BrowseReporter Server?

Purchasing Related
1	Where is the pricing information available?

2	How can I purchase BrowseReporter?

3	How is the product delivered?

4	What is 12 months free maintenance?

5	Do I have to pay for the product every 12 months?