Best ActivTrak Alternative for Improving Workforce Productivity

Employee Monitoring

CurrentWare offers a robust employee monitoring solution that helps businesses boost productivity and ensure compliance. With tools for tracking web usage, application activity, screen monitoring, and USB device access, CurrentWare provides comprehensive insights into employee performance. 

Its real-time monitoring and detailed reporting capabilities enable managers to identify productivity trends, optimize workflows, and address potential issues promptly. 

Whether you’re managing remote teams or ensuring adherence to company policies, CurrentWare’s intuitive interface and customizable features make it the ideal solution for streamlined, effective employee monitoring.

Web Filtering

CurrentWare’s web filtering and internet security tools help businesses maintain a secure and productive online environment. With customizable filters, you can block access to inappropriate or non-work-related websites, reducing distractions and safeguarding sensitive data.

Additionally, CurrentWare’s web filtering features prevent employees from accessing malicious sites, helping to protect your organization from cybersecurity threats. By offering detailed reports on web activity, CurrentWare gives you the insights needed to ensure compliance, improve productivity, and minimize risks associated with internet usage in the workplace.

While ActivTrak is not designed to be web filtering software, for an extra cost you can get the “Screen Details” add-on that adds screenshot monitoring, alarms, additional web activity details (title bars, URLs, subpages), and the website blocking function. However, ActivTrak’s filtering rules cannot be customized based on users, only by computer.

Data Loss Prevention

CurrentWare has the best alternatives to ActivTrak for protecting sensitive information from being illicitly transferred to portable storage devices, cloud storage services, and other egress points.

While user behavior analytics are valuable for detecting insider threats, ActivTrak is missing several key features for protecting sensitive information against insider security threats.

For example, ActivTrak’s USB security features are limited to real time alerts that require a paid add-on. ActivTrak does provide USB activity reports, USB control features, or the ability to block file uploads/downloads, among other important DLP functions.

CurrentWare’s DLP capabilities include USB control to prevent data leaks to removable media devices, web category filtering to block web-based data egress points, and user activity monitoring to identify high-risk user behavior such as attempts to use blocked peripheral devices.

CurrentWare’s data loss prevention (DLP) tools help safeguard sensitive information from theft and leaks. With features like device control, file transfer monitoring, and real-time alerts, you can prevent data breaches and ensure compliance with industry regulations. By restricting the transfer of sensitive data via USB drives, external storage, or cloud services, CurrentWare minimizes the risk of data theft. 

Setup & Deployment

One of the key advantages of ActivTrak’s employee productivity platform is that it is natively cloud hosted, allowing you to get started with employee productivity monitoring right away.

That said, the lack of an on-premises deployment option may have businesses with stringent data security, residency, and compliance requirements searching for on-premises alternatives to ActivTrak such as CurrentWare.

While ActivTrak is compatible with both MacOS, Chromebooks, and Windows, they only provide support for Agents running on OS versions that are capable of receiving up-to-date security patches from their vendors.

For this reason ActivTrak is not suitable for environments that need to monitor devices whose operating systems have reached end-of-life status, such as Windows 7.

Customer Support

Even the best ActivTrak competitors need to have a reliable support team to ensure that its customers get the services they need to make the most of their employee monitoring solutions. 

CurrentWare prides itself on its high-quality support offerings. Our support team is knowledgeable, readily available, and here to assist you every step of the way.

* ActivTrak’s support hours vary based on whether you stick with their Standard support  tier that is included with all of their paid subscription plans or if you opt to pay extra for their Premier or Signature support plans.

ActivTrak’s Standard support tier includes 24×7 access to onboarding and educational resources as well as live chat, email support & scheduled calls for active support cases.

Their Premier support tier adds faster response times, on-demand coaching sessions, and technical configuration and tuning once per year.

Their Signature support tier includes the Premier tier’s perks alongside a dedicated technical account manager, annual health checks, priority ticket routing, a dedicated customer success manager, guided onboarding and 1:1 support, a tailored customer success plan, and up to 10 hours of integration support. 

ActivTrak’s support hours are:

1. Live Chat: Standard (M-F 8 a.m. – 6 p.m. CT) / Premier (M-S 8 a.m. – 6 p.m. CT) / Signature (24×7)
2. Email operating hours and response times: Monday through Friday (8 a.m. – 6 p.m. CT), Standard < 12 hours / Premier < 8 hours / Signature < 2 hours