Productivity-boosting software is a strategic investment that empowers businesses to optimize workflows, drive efficiency, and gain a competitive edge.

However, as new tools and processes are introduced some employees may be more reluctant than others to accept them.

In these cases businesses need insights into the employee experience to address any friction during the adoption of new tools.

For The Coding Network, one such tool was Citrix Workspace, a digital workspace solution that provides their 100% remote workforce with secure access to applications, virtual desktops, and data, regardless of their location or device.

While Citrix provides useful reports for monitoring the health and security of its solutions, it lacks the granular user activity insights that The Coding Network needs to get a complete picture of the day-to-day operations of their workforce.

There was a gap in the data we had and we wanted to get something in place before there was an incident. CurrentWare has really made our Citrix rollout a lot easier from a tracking and management perspective.

With CurrentWare’s user activity monitoring for Citrix, The Coding Network was able to measure the adoption of Citrix and other critical tools through the tracking of logins/logouts, idle vs active time, software utilization rates, web browsing, SaaS usage, and more.

After deploying CurrentWare, The Coding Network finally had the means to discover that the adoption rate of Citrix virtual desktops and critical applications within them was falling short of their expectations.

With a clear distinction of which employees were not following new protocols they were able to address non-compliant employees and get their software adoption rate up to 100%. 

Going forward, ongoing user activity monitoring with CurrentWare will serve as a critical tool for identifying employees that are not following The Coding Network’s policies and procedures.

By 2025, an estimated 32.6 million Americans—22% of the workforce—will be working remotely. 

Considering that 80% of employees surveyed by Owl Labs in 2019 said that they want to work from home at least some of the time and 4% surveyed by them in 2023 would go so far as to quit their job if they were no longer able to work remotely or hybrid, it’s clear that companies who refuse to support location flexibility will struggle to attract and retain talent.

Unfortunately, supporting a remote workforce comes with its own unique challenges…

Some employees may be tempted to take advantage of the lack of visibility that comes with remote work to spend their working hours watching Netflix, scrolling on social media, or even going so far as to secretly work a second job.

Or worse—the comfort of their homes may have them lower their guard when it comes to following cybersecurity and computer use policies.

Fortunately, the crux of these concerns can be readily discovered and addressed with the right metrics.

CurrentWare’s remote employee monitoring software provides 100% remote businesses like The Coding Network with the workforce activity insights they need to identify which of their remote employees are working diligently and adhering to critical policies, and who may need additional support.

We’re not interested in micromanaging, but we do need to make sure that our employees are acting reasonably and safely.

If we see any issues in a specific department we can give those managers the data they need to address concerns before they escalate.

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The Critical Role of Employee Monitoring Software

Organizations need to maximize the value of their investments by reducing unnecessary expenses, regulating access to sensitive content, and ensuring productivity-enhancing tools are adequately adopted.

CurrentWare’s employee monitoring tools will help you:

• See how flexwork affects productivity
• Deter time theft and excessive distractions
• Reduce software waste and discover shadow IT
• Protect sensitive data against insider threats